Privacy Policy

Privacy Policy

Introduction

Welcome to https://adas-recalibration-glass.collision-talk.com (hereafter referred to as “ADAS Recalibration Glass,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and protection of information from our website visitors, users, and customers worldwide.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://adas-recalibration-glass.collision-talk.com.
  2. All applications, services, and products offered under the ADAS Recalibration Glass brand.
  3. Interactions through various digital channels such as emails, phone calls, texts (SMS), and social media platforms.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using Our Services: When you sign up and use our applications and services as an authorized user, we collect and process data necessary for account creation, service delivery, and customization.

  2. Visiting Our Websites: Each time you access or interact with our websites, we may collect information about your device, browser type, IP address, pages visited, and referring URLs to enhance your experience and analyze website performance.

  3. Communication: We communicate with users through various channels, including newsletters, promotional emails, phone calls, and SMS messages. By choosing to receive these communications, you agree to the terms outlined in this policy.

Personal Data Collection

We collect diverse categories of personal data (hereafter “Personal Data”) as described below:

  1. Account Information: Details required for account creation, such as name, email address, and password.
  2. Payment Information: Credit/debit card details, billing addresses, and transaction history for processing payments securely.
  3. Financial Information: Banking information and financial records (if shared) for accounting and fraud prevention purposes.
  4. Purchase Information: Order history, product preferences, and purchase frequency to personalize your shopping experience.
  5. Mobile Device Identifiers: Unique device identifiers, operating system versions, and mobile network data for analytics and service optimization.
  6. Location Data: GPS coordinates and location services data (if enabled) to provide personalized content and services.
  7. Feedback: Comments, reviews, and ratings shared by users to improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels (e.g., sharing content or signing in via social media accounts).
  9. Product Information: Details about the products you purchase or express interest in, including preferences and customization choices.

We collect this data through direct user input, automated systems, and third-party sources, ensuring transparency throughout the process.

Cookies

We use cookies to enhance your online experience and gather analytics:

  1. Strictly Necessary Cookies: Essential for navigating our website and using its core features. These ensure basic functionalities like page navigation and access to secure areas.
  2. Preference Cookies: Remember user preferences, such as language settings and display options, to provide a personalized interface.
  3. Analytics Cookies: Track website usage statistics, gather aggregate data, and help us understand how visitors interact with our site for continuous improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential tracking.

Retention and Deletion

We adhere to legal requirements regarding data retention and will retain Personal Data as follows:

  1. Account Information: As long as your account is active or necessary for fulfilling contractual obligations.
  2. Payment Information: For the duration required by payment processors and our financial records, after which it is securely deleted.
  3. Purchase History: Up to 7 years for tax and accounting purposes, unless shorter periods are prescribed by law.
  4. All Other Data: We retain data based on its relevance to our business operations and legal obligations, deleting or anonymizing it once these purposes have been met.

Security Measures

We implement robust security measures to safeguard your Personal Data:

  1. Employing industry-standard encryption protocols for secure data transmission.
  2. Utilizing trusted third-party processing partners who adhere to strict privacy and security standards.
  3. Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or target Personal Data from children under the age of 18 (or the legal age limit in your jurisdiction). Our services are designed for adults, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your Personal Data:

  1. Access: The right to request access to and receive a copy of the personal data we hold about you.
  2. Rectification: The right to correct inaccurate or incomplete personal data held by us.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data where there is no compelling reason for its retention.
  4. Restriction: The right to restrict processing of your personal data in certain circumstances, such as contesting accuracy or opposing certain uses.
  5. Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for specific purposes, including marketing-related activities.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Filing Appeals/Complaints: You have the right to lodge a complaint with relevant supervisory authorities and seek redress if you believe your privacy rights have been violated.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be notified via email or posted on our website with an updated effective date. We encourage you to review this page periodically for the latest information.

Contact Information

For any inquiries, requests to unsubscribe from communications, or data-related questions, please contact us:

We appreciate your trust in our company, and we are committed to protecting your privacy throughout your interaction with us.